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EL MALIQA
Each boutique ships with its own carrier. Fees and timing depend on your wilaya and the delivery method you choose at checkout.
Nationwide
Delivery across Algeria
Boutiques deliver to wilayas offered at checkout, including home delivery and pickup points when available.
What happens next
After you place an order, the boutique prepares it and the carrier takes over.
Full policy
v1. How does the delivery process work?
After the order is confirmed, the seller prepares the product and hands it over to the delivery company approved by their store. The delivery company then handles the transportation and delivery of the order to the customer, according to its coverage area and terms.
v2. How are delivery fees calculated?
Each store sets its delivery prices based on the wilaya and the available delivery method, such as home delivery or delivery to a pickup point. The delivery price is clearly displayed to the customer before the order is confirmed.
EL MALIQA provides delivery to all 69 wilayas of Algeria, without exception, and you can choose between two delivery methods:
Home delivery: your parcel is delivered directly to your address.
Office delivery: you collect your parcel from the authorized delivery company’s center in your wilaya.
The delivery time varies depending on the wilaya, the delivery company, and the delivery method. The delivery period is (1 to 3 business days). It may take (3 to 6 business days) for the southern wilayas.
After the order has been shipped, you can track it using the order number and the phone number provided at checkout, through the tracking options available on the platform. The status is updated as the shipment progresses.
In the event of a delay or failed delivery, you can contact EL MALIQA through the available support channels to verify the situation and take the appropriate action. The delay may be caused by the delivery company or by circumstances beyond the control of the seller or the platform.
If the shipment is lost or the product arrives damaged or not as described, the issue must be reported through the available support channels as soon as possible, along with the order number and any available photos or evidence. The case will be handled in accordance with the return and exchange policy.
We currently use the Cash on Delivery (Paiement à la livraison / COD) system to ensure your convenience and complete security.
If you experience any issue related to your order or delivery, you can contact the EL MALIQA support team by email: support@elmaliqa.com or by phone: 0779785025
Looking for a parcel?
Track orderContact supportSupport tickets need a customer account. For delivery status, track the order first.
Delivery
